Frequently Asked Questions

Got a question? We've got answers.

What is InfoWisp?
InfoWisp is a simple tool that lets you upload your documents and ask questions about them in plain language. Our AI reads your files and gives you clear, accurate answers — no technical skills needed.
What file types can I upload?
InfoWisp supports a wide range of file types: PDF, Word (.doc, .docx), Excel (.xlsx, .xls), PowerPoint (.pptx, .ppt), CSV, Markdown, plain text, images (.png, .jpg, .webp, .gif), and email files (.eml). The Free plan supports PDF and TXT. The Personal plan supports all formats except audio and video. Pro and Enterprise support all file types including audio and video.
Are my documents secure?
Absolutely. Your documents are encrypted and stored securely. Only you can access your files — we never share your data with third parties. All uploaded files are scanned for viruses before processing.
How does the AI work?
Think of it like having a very fast assistant that reads all your documents for you. When you ask a question, the AI looks through your uploaded files, finds the relevant parts, and puts together a clear answer. You don't need to know anything about AI to use it — just ask your question in normal language.
How much does InfoWisp cost?
We have a free plan that lets you try InfoWisp without any commitment. For more storage and features, check out our pricing page. No credit card is required to get started.
Can I delete my data?
Yes, you can delete individual documents, entire projects, or your account at any time. When you delete something, it's permanently removed from our servers. We respect your right to control your data.
Who is behind InfoWisp?
InfoWisp is built and maintained by Bercea C Ioan, a technology consultancy with main office in the Netherlands. We're passionate about making AI accessible and useful for everyone. Feel free to contact us if you have any questions.